Case Study #1 – Leadership Training: NEW INC



We’ve all felt the effects of both good and bad leadership. Good leadership is the singular ingredient to having individuals and teams thrive. Bad leadership causes conflict, resentment, low morale, and people to leave their jobs. Knowing how to lead a company or a team effectively is less about “tips and tricks” and more about emotional intelligence and intuition. A mindful leader is one who is self-aware of their strengths, weaknesses, fears, vulnerabilities, where they get triggered, what makes them angry, the origin of their insecurities, how their failures have affected them, and what they need in place to lead powerfully.

In August of 2017, Turquoise was hired by the Director of NEW INC to deliver a keynote and workshop on Mindful Leadership. For this engagement we took 100 participants through an exercise called Wise Crowds. By the end of the 90 minute exercise, everyone left having identified their greatest leadership challenge and steps to overcome their obstacles.

During the exercise, we asked participants to engage critically with important questions like:

  • Who do you have to be in order to become a mindful leader?
  • How do you deal with colleagues who are clearly causing tension to the detriment of everyone else?
  • What type of training and interpersonal work does a mindful leader need to do in order to lead, inspire and build a company with positive social and environmental impact?

Additionally, we facilitated an improv workshop called “It’s Killing Me to Work With You.” Designed to help entrepreneurs productively deal with workplace conflict, this workshop took a humorous approach to classic office personalities – the know-it-all, the alpha wo/man, the interruptor, the rambler, the passive-aggressive and more.


I had the privilege of working with Shana on designing and facilitating several leadership training programs for our community retreat this summer. What I loved most about her approach was how open and collaborative she was in designing the programs for us. She worked closely with me to make sure the final deliverables were exactly what I was looking for. The level of commitment, research and preparation was truly impressive. Her programs were both extremely well-received and many attendees cited them as highlights from the weekend.
— Julia Kaganskiy, Director, NEW INC at New Museum